Astrazeneca

Overview

The Director leads the Vein-to-Vein Operations organizational capability, governance framework, readiness approach, and performance model that enable the transition from reactive shipment support to proactive end-to-end orchestration and support Vein-to-Vein readiness for global expansion and commercial scale.

About Astrazeneca

At AstraZeneca Cell Therapy, we are building the capabilities required to deliver complex, personalized therapies through a highly coordinated, patient-centered, and digitally enabled operating model.

Requirements & Eligibility

• 10+ years (or MS/MA/MBA with 8+ years) in logistics operations at pharma/biotech or leading clinical supply or logistics providers
• Bachelor's degree in Supply Chain, Engineering, Life Sciences, Operations, or a related field
• Extensive experience in biopharma supply chain, cell therapy operations, clinical logistics, or related operational leadership roles
• Deep understanding of patient and order orchestration, COI/COC traceability, slot execution, product journey monitoring, exception management, and specialized cold chain or time-sensitive logistics
• Strong understanding of GDP, GMP, GxP, deviation management, CAPA, and inspection-readiness expectations

Key Responsibilities

• Lead the Vein-to-Vein Operations function, with accountability for organizational design, role clarity, decision rights, governance, ways of working, and execution performance across the end-to-end patient and product journey.
• Own the Vein-to-Vein Operations operating model centered on patient and order orchestration, proactive patient journey management, customer experience, and digitally enabled control tower visibility.
• Establish and lead the V2V orchestration model, including the 24/7 global control tower mindset and the operating rhythms required to monitor product and patient journeys in real time and intervene proactively.
• Lead product journey monitoring capability, ensuring all critical milestones across collection, manufacturing, transit, release, and return delivery are visible, monitored, and linked to timely operational response.
• Own slot execution and coordination capability, ensuring the organization can effectively manage the forecast-to-booked slot pipeline and operate within defined planning rules and capacity parameters.
• Ensure robust V2V and COI/COC traceability, including appropriate business process ownership, standard templates, process controls, and operational discipline required to maintain traceability and GMP/GDP compliance.
• Own exception management and escalation capability, ensuring clear playbooks, decision pathways, and cross-functional escalation processes are in place when patient or product journeys move off the expected path.
• Lead courier and logistics provider engagement for active Vein-to-Vein journeys, ensuring real-time milestone visibility, escalation of off-path events, and coordinated recovery actions for shipment delays, temperature excursions, missed milestones,